Home exchange guide, Your membership

How to Become a Platinum Member

Reaching the Platinum level at Intervac is, well, let’s be honest, mostly a lot of fun! Our platinum members have made at least 11 exchanges but we have some who are reaching for 100! Exchanges must be registered via our exchange agreement in order to update automatically.

What Do Those Badges Mean?

Very experienced house swappers having made 11 or more house swaps Platinum members have made more than 11 exchanges. Some of them way more than 11 exchanges. We have platinum members with over 100 exchanges behind them. Some have been Intervac members for many, many years.


Experienced house swappers with 6 - 10 exchanges Lucky us to have so many precious gold members. They have all made between 6 and 10 exchanges. When you talk to them you’ll discover they are enthusiastic home exchangers and have plenty of great stories to tell.


Silver members have made 3 - 5 house swaps Silver members have usually been swapping their homes for a couple of years. They have experience (3 – 5 exchanges). They have made the kinds of friends and memories that happen with home exchange.


Bronze members have made 1 - 2 house swaps These members have a bit of experience now and know the ropes. With 1 or 2 exchanges they have some stories and probably still have some questions.


Beginning members who looking for their first house swap These members are brand new to home exchange and have never swapped their house before. We appreciate their trust in our members and encourage experienced members to help out by making offers to new members.

Home exchange guide, Your Listing

Your Home Exchange Dates

Your exchange dates are an important element of your listing. They help our search engine to match you with potential exchange partners so you’ll want to be sure to keep them current with all of the dates you when you want to exchange.

To accommodate members who offer their holiday homes as well as their everyday homes for exchange and also for our many members who enjoy non-simultaneous exchange, we have coupled exchange dates to your listing. You are able to specify separately when your holiday home and when your everyday home is available for exchange.

Once you understand this, it’s easy to remember how to change your exchange dates.


Getting There: Exchange Dates

  1. Login to your Intervac account.
  2. In the member navigation section My Listing click on Change my listing.
  3. From the Main settings page, click on Exchange information and Exchange Dates is the second section on that page.


Adding and Editing Exchange Dates

To edit existing exchange dates, you use the same form as the one for adding new dates.

Home exchange guide, Your Listing

How to Rotate your Photos

Ok, time for a confession: My photos don’t always turn out like I expected. Do yours? Does it make you crazy too when the photo looks fine on your phone or tablet and then you upload it somewhere and it’s sideways or worse, upside-down! I get that.

How to Rotate Photos

At Intervac, you don’t have to worry about that happening to you. Upload your photos and click a link to rotate them if they look wrong.

Click the link to turn the photo right-side up.

Voila! That was easy, wasn’t it? Leave me a comment if you have questions! 🙂

Home exchange guide, Your Listing

How to Change your Main Photo

First, what exactly is your “main photo”?

It is the photo on your listing that shows when the page loads and in the search results.

The best main photos display a clear and attractive view of your home or its best feature (a swimming pool, the ocean view from your balcony). Think of your main photo as an invitation to prospective exchange partners.

The sun is shining and you have been outside with your camera and taken great photos of your home. Pick the best one and here is all you need to do:


Upload a New Photo

  1. After logging in, click on the Change My Listing link on your member navigation.
  2. You will land on the “Main Settings” page and that’s right where you want to be.
  3. Scroll to the section titled: Main Photo and click the Upload new main photo button to choose the image you want to upload from your computer.


Using a Photo from Your Listing

  1. After logging in, click on the Change My Listing link on your member navigation.
  2. You will land on the “Main Settings” page. From here, in the left-column navigation click on the page containing the photo you want to use as your new main photo. We’ll use Home photos and texts for our example.
  3. Find the photo that you want to use as your main photo and click the
    Use as main photo link.

Screenshot of a photo card in the _Home texts and photos_ area.

Member Questions

I see you have a caption on your main photo. How can I add one too?

Clicking the Edit Caption link will open this little dialog. Just type in the text you want for your caption but keep it under 128 characters. That’s the limit.

Home exchange guide, Your Listing

The Nearest Airport to your Exchange Home

Which is the airport nearest to your home?
And so you wonder … “How far is the airport from our exchange home?” because it makes a difference when you book your plane tickets. Arrive late, arrive early…?

Add Nearest Airport to Your Listing

  1. Login to your member dashboard and click on Change My Listing (Opens in a new tab.)
  2. From the Main Settings page, click on Neighbourhood Photos and Texts.
  3. Scroll down to the section titled: Nearest Airport
  4. Click the Edit button

Don’t forget to tell your visitors the unit of distance (miles, kilometer) to the airport.

Find Nearest Airport on a Listing

To find the nearest airport on a potential exchange partner’s listing, click on the “Neighbourhood” tab just above the map. If that area is blank, the member has not put airport information in their listing yet.

Home exchange guide, Your Listing

Adding Icons to your Neighbourhood Map

  1. Login to your intervac account
  2. Look in the left-column navigation on the member home page and click on
    Change my listing
  3. Then, click on Neighbourhood photos and texts
  4. Scroll down to the About My Neighbourhood section bottom of the page.
  5. Click the gray Edit button

Directly beneath the map, you see the markers available.

 Golf course

 Shopping

 Forest / Woods

 River

 Boating / Sailing

 Sea

 Beach

 Lake

 Mountains

You can also hover your mouse pointer over each marker to find the one you want to add to your map. Once you’ve found it here are the next steps:

  1. Click (but don’t drag) the icon you want to add to your map. Wait for just a second and it will appear in the center of your map.
  2. Now drag it to the correct position.
  3. In the box below the icons, give your icon a name so that visitors to your listing will know what it is you are showing them.
  4. Click the Save changes button.

You can add multiple icons before saving your changes, but right now, you can only use each icon once. When you have added it to your map, it is grayed out in the icon bar.

To Remove an Icon From Your Map

  1. Click the edit button like you did to add the icons
  2. Click the garbage bin next to the distance of the icon you want to remove.
  3. Save your changes.
Home exchange guide, Your Listing

Understanding References

We get a lot of questions about exchange references. At first glance, it seems like references should be easy, doesn’t it? If ours are a little bit complicated it is because a reference requires an agreement between you and your partner. Let’s begin with what our references functionality does and what it doesn’t do.

Our references functionality does:

  • Allow you to decide which of your partner’s listing numbers appear on your listing.
  • Allow you to decide for whom of your partners you are willing to provide a reference.

It does not:

  • Allow you or your partner to place comments about the exchange on your listing.

How To Get References

If you have filled in and “signed” an exchange agreement the system will handle this for you. After you return from your holiday you will see your partner listed in your references section and “Act as Reference” will automatically be marked Yes. If you prefer not to provide a reference for your partner, you will want to change this to No.

Screenshot of the References page

Assuming your partner would like to provide a reference for you, in order to show their listing in your References section, you will need to also check the “Allow as Reference” checkbox.

Important: A reference will only appear on a listing if both parties have agreed. This is the functionality behind Act as Reference and to Allow as Reference.

If the system tells you it is awaiting approval, it is because your partner has not agreed to allow you as a reference. The best thing to do is to contact your partner and ask them to take action on their side.


But, We Didn’t Have an Exchange Agreement

No problem, in case you forgot to finish it or had trouble with the exchange agreement, you don’t have to go without a reference from your partner. You can request it manually via the References page.

How To Request a Reference

  1. In the My Membership section of the navigation click on References.
  2. Enter the member number of the Intervac member with whom you made your exchange.
  3. Click the button “Send request”.

The system will send an email to your exchange partner asking them to confirm. After they click the link in the email the reference will appear on your listing.

Member Questions

 But, what if I don’t want to be a reference for my partner?

No problem, via Act as Reference you can choose, for every exchange for which you have a reference, if you are willing to allow your listing id to be displayed on their references list.

And if I don’t want my partner acting as a reference for me?

If you don’t want the one of your partners listed as an exchange reference, just uncheck the Allow Reference box and their listing id will not be displayed on your references list anymore.